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Privacy Policy

Yiwu Lelong Technology Co., Ltd. ("we", "us", "our") regards the protection and confidentiality of your data as very important. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you use our products and services, including the Dongfeng CRM system (dongfengcrm.com).

Data Controller and Data Protection Officer​

Data Controller：

  • Company Name：Yiwu Lelong Technology Co., Ltd.
  • Address： 浙江省金华市义乌市北苑街道安顺路66号3号电梯5楼502室
  • Contact Email ：lelongkeji2019@163.com

Data Protection Officer：

The Data Protection Officer is responsible for overseeing the implementation of this Privacy Policy and ensuring compliance with applicable data protection laws.

Types of Personal Data We Collect​

We collect the following types of personal data:

CategoryExamples
Registration InformationEmail address, password
Customer Data (from AliExpress)order information
Cookies & Tracking DataPreferences, session information, analytics data

Purposes of Data Processing​

We collect and process your personal data for the following purposes:

  1. To provide and maintain our services – including CRM functionality, customer support, and order management
  2. To fulfill transactions on the AliExpress platform – as required by our contractual obligations with AliExpress
  3. To improve our products and services – through analytics and performance monitoring
  4. To ensure security – detecting and preventing fraud, abuse, and unauthorized access
  5. To comply with legal obligations – as required by applicable laws and regulations

Important Notice：

Personal data obtained from the AliExpress platform is used SOLELY for the purpose of executing/fulfilling transactions on the AliExpress platform. We do not use such data for any other purposes, including but not limited to copying, distributing, or otherwise publicly disseminating personal data of other users on the AliExpress platform.

Data Storage and Retention​

Storage Location​

All personal data collected through our services is stored on Alibaba Cloud servers located in Zhangjiakou, China. We do not transfer personal data outside of China unless required by applicable law or with your explicit consent.

Retention Period​

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • As long as your account is active – data is retained to provide ongoing services
  • As required by law – for example, the E-Commerce Law of the People's Republic of China requires transaction information to be retained for at least three years from the date of transaction completion
  • As required for legal proceedings – data may be retained for the duration of any applicable statute of limitations

Data Deletion​

When personal data is no longer required for the purposes for which it was collected, or when you request deletion of your data, we will:

  1. Delete the personal data from our active systems
  2. Anonymize the data where deletion is not technically feasible (e.g., in backup systems)
  3. Confirm deletion or anonymization upon request

You may request deletion of your personal data by contacting us at lelongkeji2019@163.com.

Cross-Border Data Transfer​

We do NOT transfer personal data obtained from the AliExpress platform across borders:

All personal data is stored on servers located within China (Zhangjiakou) and is not transferred to any subsidiary, affiliate, or other group company outside of China.

Data Security Measures​

We implement appropriate technical and organizational measures to protect your personal data, including:

  1. Encryption – SSL/TLS encryption for data in transit; encryption for data at rest
  2. Access Control – restricted access to personal data on a need-to-know basis
  3. Firewall & Anti-Malware – deployed on all systems processing personal data
  4. Access Logging – all access to personal data is logged and reviewed regularly
  5. Regular Security Audits – annual security assessments and vulnerability scans

Data Sharing and Disclosure​

We do not sell, trade, or rent your personal data to third parties. We may disclose your personal data only in the following circumstances:

  1. With your explicit consent
  2. To comply with legal obligations – such as responding to lawful requests from public authorities
  3. To protect our rights – such as investigating illegal use of our services or legal proceedings

Your Rights​

Under applicable data protection laws, you have the following rights:

RightDescription
Right to AccessRequest access to your personal data
Right to RectificationRequest correction of inaccurate data
Right to DeletionRequest deletion of your data
Right to RestrictionRequest restriction of processing
Right to ObjectObject to processing of your data
Right to Data PortabilityRequest transfer of your data

To exercise any of these rights, please contact us at lelongkeji2019@163.com.

10. Cookies​

We use cookies and similar technologies to enhance your experience, including:

  • Storing your preferences and settings
  • Authentication and session management
  • Security and fraud detection
  • Analytics and performance monitoring

You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of our services.​

11. Children's Privacy​

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Privacy Policy​

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us​

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

  • Data Protection Officer：Zhiwei Wang
  • Email：lelongkeji2019@163.com
  • Address：浙江省金华市义乌市北苑街道安顺路66号3号电梯5楼502室